FAQ
Frequently Asked
Questions
What is the 1-day free trial? +
After signup you get 1 full day to explore all platform features at no cost. No credit card required. After 24 hours, you can choose a plan and pay via JazzCash, Easypaisa, or any supported method to continue.
Can I issue certificates in bulk? +
Yes. Upload a CSV with attendee names and details, select a template, and generate hundreds of SHA-256 verified PDF certificates in one click. Each certificate gets a unique verification ID and QR code.
Is my data secure and isolated? +
Absolutely. EventoraX uses multi-tenant architecture — your data is 100% isolated from other organizations. No other user can ever see or access your events, attendees, or certificates.
Do certificates remain verifiable after plan expiry? +
Yes. Certificate verification is permanent. Even if you pause or cancel your plan, all previously issued certificates remain publicly verifiable through your organization's verify portal forever.
What payment methods are available? +
Pakistan: JazzCash (mobile wallet & IBAN), Easypaisa, HBL, Meezan Bank, Bank Transfer. International: Stripe (Visa, Mastercard, Apple Pay), PayPal, Payoneer. All payments in PKR.
Can I use my own domain for the verification portal? +
Yes — Enterprise plan includes custom domain support. Map events.yourdomain.com to your EventoraX workspace with simple DNS configuration.
Is there a limit on events or attendees? +
No. Both plans are unlimited — create as many events as you need and manage as many attendees as your event requires. No per-event or per-attendee charges.
What is the difference between Professional and Enterprise? +
Professional includes all core features for 3 admin users. Enterprise adds unlimited admins, custom domain, REST API access, and dedicated support with SLA. Both include a 1-day free trial.